Privacy Policy

Last Updated: April 8, 2026

At the National Institute of Hotel Management (NIHM), Kolkata, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our digital platforms and lead generation forms.

1. Information We Collect

We collect information that you voluntarily provide when you interact with our advertisements or lead forms on Meta platforms (Facebook, Instagram, and WhatsApp). This may include:

• Identity Information: Full name and gender.
• Contact Information: Email address, mobile/WhatsApp number, and city.
• Educational Interest: Preferred courses or training programs you are enquiring about.

2. How We Use Your Information

The information collected is used solely for professional communication and to enhance your experience with us. Specifically, we use it to:

• Respond to Enquiries: Address the specific questions you raised in your lead form.
• Initiate Conversations: Reach out via phone call, SMS, or WhatsApp to provide course details and admission guidance.
• Website & Service Enhancement: Analyse general trends to improve our website content and service offerings.
• Follow-up: Maintain a record of our interaction to assist you better during future visits to our Garia campus.

3. Data Protection and Sharing

Your trust is important to us. We adhere to a strict no-sharing policy:

• No Sale of Data: We do not sell, trade, or rent your personal identification information to others.
• No Third-Party Sharing: Your data is strictly used by the authorised admissions and administrative staff of NIHM, Kolkata.
• Secure Storage: We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access or disclosure.

4. Direct Communication (DND Policy)

By submitting your information through our lead forms, you authorise NIHM, Kolkata (and its authorised representatives) to contact you via Phone, SMS, or WhatsApp, even if your number is registered under a “Do Not Disturb” (DND) registry. This communication is strictly limited to your educational enquiry.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request a correction or update to your information.
• Request the deletion of your data from our active lead database.

6. Contact Us

For any questions regarding this Privacy Policy or to opt-out of further communications, please reach out to us or visit our campus:

• Campus Address: Barabattala, Garia Station Road (Near Khudiram Metro), Kolkata – 700084, West Bengal, India.
• Official Website: nihmkolkata
• Email: nihmkolkata@rediffmail.com

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Note: This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this page stay informed about how we are protecting your information.